Shannon is originally from Chappell in western Nebraska. He is a graduate from the University of Nebraska-Kearney and has over 20 years of property claims experience. Shannon specializes in residential property and has a background that includes auto claim, catastrophe claim and commercial underwriting experience. Certification and training include IICRC water damage, and he has earned AIC and INS designations. Estimating programs used: Xactimate, Mitchell, and AdjustRite.